INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I reach your customer service team?
You can email us at hammad4473@gmail.com or use our contact form. Our team replies within 24 hours (Monday–Saturday).
What are your customer service hours?
We’re available from 9:00 AM to 6:00 PM (MYT), Monday to Saturday.
Do you have a physical store I can visit?
We currently operate online only, but we’ll share updates if we open a showroom.
How quickly will I get a response to my message?
Most inquiries are answered within 24 hours, but during peak seasons it may take up to 48 hours.
Can I change or cancel my order through the contact form?
Yes, please contact us as soon as possible with your order number so we can assist before it’s shipped.
INFORMATION ABOUT US
